Terms of Service

TravelerShare is an online listing and messaging service. We are not a real estate broker, property manager, landlord, tenant, travel agency, or insurer, and we do not act as anyone’s agent. We do not own, inspect, or control any listed property. We are not a party to any rental arrangement between a Host and a Guest: any lease, house rules, rate, deposit, or stay is agreed directly between them, and they are solely responsible for performing it.

Listings are advertisements written by Hosts. Advertising a house on TravelerShare is separate from any rental transaction, and we do not verify that a listing is accurate, lawful, or permitted where the house is located.

A Host owns or manages a furnished house and lists it by the room. A Host may or may not live in the house, and should say which in the listing. A Guest is a Traveler who takes a share of that house and has equal access to the common spaces alongside the other Guests. The same person can be both a Host and a Guest.

A Guest's housing request simply opens a conversation with the Host. There is no accept or decline step on TravelerShare, no booking confirmation, and no reservation held on your behalf. Whether a stay happens, on what dates, and on what terms is agreed directly between the Host and the Guest, outside this platform.

Members may exchange phone numbers, emails, or any other contact details freely. Harassment, discrimination, misrepresentation, or fraud may result in removal from the platform.

Guests can create an account, message Hosts, and send housing requests without verifying anything. Verification is entirely optional and is never a condition of joining.

A Guest who chooses to verify submits a government ID with a matching photo and, if they wish, a work or student credential. A $4.99 fee applies to each verification attempt and is not refunded if the check doesn't pass. You can make up to three paid attempts in any 12-month period. Verification is valid for one year — we email a renewal reminder 14 days before it expires, and verifying again requires a new fee. Renewing an expired verification goes through a short review before the new fee is charged. Hosts may invite a Guest to verify from inside a conversation; the Guest is free to decline. A Guest can remove their verification at any time from their Guest dashboard, and verified status may be withdrawn if a document is found to be fraudulent.

Verification confirms only that a document was checked at a point in time. It is not a background check, and we do not guarantee any member's identity, character, or conduct.

Each published house needs its own active annual plan — $399/year. The plan takes effect as soon as it is paid: the house appears in search and the Host can reply to Guests. Plans are tied to the house they were purchased for and cannot be transferred to another house.

Automatic renewal. Plans renew automatically each year at the then-current price until canceled. We email a renewal reminder — including the renewal date, the amount, and how to cancel — at least 30 days before each renewal. You can cancel at any time from your dashboard's billing page; cancellation takes effect at the end of the paid period, and the house stays listed until then.

You can pause a house at any time from your dashboard; a paused house is hidden from search until you resume it. If you delete a house, its plan is cancelled automatically and you will not be charged for it again. If a plan lapses, that house is hidden from search until it is renewed. A house whose plan has been lapsed for 12 months may be deleted after we give you 30 days' notice by email. Fees already paid are non-refundable except where required by law. Hosts keep 100% of their rent — the subscription is the only fee TravelerShare charges Hosts, and Guests pay no service fee on rent.

TravelerShare is a listing and messaging service, not a payment processor for rent. Rent, deposits, and any nightly or weekly settlement are arranged and paid directly between Host and Guest. We do not hold, escrow, or transfer rent, and we are not a party to the rental agreement between you. Disputes over rent are resolved between the Host and Guest, with our Help Center available for guidance.

• By listing a house, you represent and warrant that you own it or otherwise have the legal right to lease or share it, and that listing it does not violate any lease, mortgage, HOA, or other agreement.
• List accurate room and bathroom counts, what is available now, photos of the actual house, and the current rate. Describe amenities, house rules, and whether the Host lives in the house exactly as they are.
• Keep availability and the careers of current Guests up to date, including the “No current Guests — all rooms available” option.
• You are solely responsible for identifying and following the zoning, occupancy, rental, safety, tax, and licensing rules that apply to your house, and for obtaining any permits, registrations, or licenses they require before listing.TravelerShare does not review or confirm local compliance.
• Respond to housing requests and messages in good faith.
• You must follow all federal, state, and local fair housing and anti-discrimination laws, including the added protections under New York law. Hosts may not screen, filter, or refuse Guests based on race, color, religion, sex, national origin, disability, familial status, or any other characteristic protected by federal, state, or local law, and listings and messages may not contain discriminatory content.
• You are responsible for the short-term rental, zoning, occupancy, and licensing rules where your house is located. Houses in New York City must be offered for a minimum stay of at least 30 days.

We may remove any listing that breaks these rules or our Fair Housing Policy. Anyone can report a listing with the Report button on its house page or by emailing support@travelershare.com.

Features we describe as recommended (such as lockable bedrooms or housekeeping) are suggestions, not requirements. Where a law or code sets a safety or housing standard, that law governs.

You keep ownership of the photos, listing text, and messages you post. By posting them you give TravelerShare a non-exclusive, worldwide, royalty-free license to display, reproduce, and distribute that content for the purpose of operating and promoting the service. Do not post content you do not have the right to use.

If you believe content on the site infringes your copyright, email support@travelershare.com with a description of the work, where it appears, and your contact details, and we will review and remove it where appropriate.

We process the optional $4.99 Guest verification fee and the $399/year per-house Host plan through Stripe. We do not process rent. By starting a plan you authorize us to charge your payment method on each renewal until you cancel.

You can close your account at any time. We may suspend or remove an account or listing that breaks these terms, misrepresents a property or a person, or puts other members at risk. Where we remove a listing or suspend an account, any time already paid for is handled under the refund policy above.

You agree to indemnify and hold harmless Attalea Enterprises LLC and its owners, officers, and employees from claims, damages, and expenses (including reasonable attorney's fees) arising out of your listings, your rental arrangements, your content, or your violation of these Terms or of any law or third-party right.

TravelerShare provides listings, optional verification, and messaging. We are not a party to the rental agreement between Host and Guest and are not liable for the condition of a property, a Host's or Guest's conduct, or the payment of rent. We act in good faith on verification and review decisions but do not guarantee any member's background, behavior, or fitness. The service is provided “as is,” without warranties of any kind, and to the extent the law allows, our total liability to you is limited to the greater of the fees you paid us in the twelve months before the claim or $100. This limit does not apply to our gross negligence or willful misconduct, or to any liability that cannot be limited by law.

These Terms are governed by the laws of the State of South Carolina, without regard to conflict-of-law rules. Any dispute arising out of or relating to these Terms or the service will be brought exclusively in the state or federal courts located in Charleston County, South Carolina, and you consent to their jurisdiction.

We may update these Terms as the service changes. The date at the top shows the current version; continuing to use the site after an update means you accept it. If a change is material, we will notify members by email before it takes effect.

Questions about these terms? Email support@travelershare.com. For disputes and reports, see our Help Center. Or write to us at TravelerShare, 6650 Rivers Ave, Ste 100, Charleston, SC 29406.